Find Answers to Your Questions

The weather can vary greatly in the Highlands Plateau, so be prepared for varying temperatures. Closed-toe shoes are required, no sandals or flip flops. Tank tops are discouraged as the harnesses may be uncomfortable on your bare skin. We suggest comfortable clothing and shoes suitable for being active and hiking. If rain is in the forecast, be sure to bring a rain jacket.
Full Mountaintop Zipline Tour
Minimum age of 8 years old
Minimum height of 54″
Minimum weight of 70 lbs.
Maximum weight of 250 lbs.

Half Mountaintop Zipline Tour
Minimum age of 8 years old
Minimum height of 54″
Minimum weight of 60 lbs.
Maximum weight of 250 lbs.

Brave Indian Challenge Course
Minimum age of 4 years old
Maximum weight of 200 lbs.
(no height or weight minimum)
Children between the ages of 4-6 require one paid adult to accompany them

Giant Mountain Swing
Minimum height of 48″
No minimum weight
Maximum weight of 275 lbs.
Maximum combined weight of all 3 riders 750 lbs.

Dual Tree Climb
No minimum height
Minimum weight 30 lbs.
Maximum weight 310 lbs.

Hidden Falls Nature Trail
Free to anyone, anytime we are open!
Digital waiver required
Yes! If everyone in your party has completed their digital waiver prior to arrival, you should arrive 15 minutes early. If you or anyone in your party has not completed a waiver prior to arrival, please arrive 30 minutes early. If you feel that you are going to be late please give us a call. Zipline tours typically leave on time. There is a good chance that you will miss your tour if you arrive late.
Yes! We zip rain, shine, or snow! Only in extreme cases such as lightning, high winds, or limited visibility, will we close the park. We make informed decisions using combined data from our in-house lightning detection system and NOAA weather information. If you feel you will be uncomfortable zipping in inclement weather, please notify us as soon as possible. We will be happy to provide you with a rain-check or no charge.
In an effort to maximize your safety and eliminate distraction from instruction, as well as protect the privacy of other tour participants, we do not allow cameras of any kind on our courses. All tours are photographed and videotaped by your guide using a GoPro camera and will be available for purchase after your Highlands, NC zip line tour.
Please understand that when you forget about, cancel, or change your reservation without giving 24 hours’ notice, we miss the opportunity to fill that tour, and guests on our waiting list miss the opportunity to experience the tour.

Less than 24-hour notice will result in a charge equal to 50% of the reserved tour amount. Failure to show up for your tour without prior notice will result in being charged 100% of the reserved tour amount.

Customers will receive a full refund in case of operator cancellation due to weather or other unforeseen circumstances.
The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our team members’ schedules filled.
Please contact us by phone to cancel or inquire about a cancellation and rescheduling.
Highlands Aerial Park has an “If you don't go, you don't owe!” policy. Our philosophy is simple. We don’t want anyone to feel obligated to do something they choose not to. If you visit the park, gear up, and then have second thoughts and decide not to try it, you won't be charged.
Yes! While gratuities are optional, our tour guides income is greatly based on tips, and they are always greatly appreciated. We take pride in providing every guest exceptional customer service and an unforgettable experience. We suggest tipping 15%-20%, which is the standard in the dining and entertainment industries. Large groups of eight or more will have an 18% gratuity added at checkout.
Guests should be in reasonably good health and prepared to participate in an ACTIVE outdoor activity. You must be able to walk 1/4 mile, have full range of motion in both arms and legs, and not have any recent injuries or surgeries in the last 6 weeks. If you have questions regarding other medical conditions that may affect your participation, please call our office 828-372-0564 and we will be glad to discuss your options.
No! Since our tours are entirely tree-based and only touch down on the ground one time during the Full Mountaintop Zipline Tour, no bathroom breaks are possible.
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Easy to Find.

Convenient and remote? You bet.
We’re just 9 miles from Highlands and 5 Miles off U S Hwy 23/441. Our entrance is on Dillard Road/Hwy 106, but you’ll quickly escape into the forest and feel worlds away.
From Asheville, NC: 1h 30m
From Greenville, SC: 1h 45m
From Atlanta, GA: 2h
Get Directions